PRIVACY POLICY

Collecting Personal Information

When you visit our website, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual.

Below is more information about what Personal Information we collect and why:

Device information: Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, pages visited, search terms, and interactions with the website.

Purpose of collection: to ensure proper functioning of the website and to analyze website usage for optimization.

Source of collection: collected automatically through cookies and similar tracking technologies.
Disclosure for business purposes: shared with our service providers such as website hosting and analytics providers.

Order information: Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection: to fulfill orders, process payments, arrange shipping, provide order confirmations, communicate with customers, screen orders for potential fraud, and provide relevant product or service information.

Source of collection: provided by customers during the ordering process.
Disclosure for business purposes: shared with our payment processors, shipping partners, and other service providers as necessary to fulfill orders and provide customer support.

Customer support information: Examples of Personal Information collected: information provided during customer support interactions.

Purpose of collection: to provide customer support services.

Source of collection: provided by customers during customer support interactions.

Disclosure for business purposes: shared with our customer support service providers.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

- We use Wix to host our website and store customer data securely.
- We may share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

Behavioural Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:

-Facebook Ads

-Instagram Ads

Using Personal Information

We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping orders, and keeping you informed about new products, services, and offers.

Lawful basis

We process your Personal Information based on the following lawful bases:

- Your consent
- Performance of a contract between you and Brandastic
- Compliance with legal obligations
- Protecting your vital interests
- Our legitimate interests, provided they do not override your fundamental rights and freedoms

We use cookies and similar tracking technologies to enhance your browsing experience and provide our services. By using our website, you consent to the use of cookies as described in our Cookie Policy.

Order Information

- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of collection: to fulfill orders, process payments, arrange shipping, provide invoices, communicate with customers, screen for potential fraud, and send promotional information.
- Source of collection: provided by customers.
- Disclosure for business purposes: shared with our payment processors, shipping partners, and other necessary service providers.

Customer Support Information

- Examples of Personal Information collected: information provided during customer support interactions.
- Purpose of collection: to provide customer support services.
- Source of collection: provided by customers.
- Disclosure for business purposes: shared with our customer support service providers.

Sharing Personal Information

We share your Personal Information with service providers to assist us in providing our services and fulfilling our obligations to you. For example:

- We utilize Wix to power our online store. You can review how Wix handles Personal Information in their Privacy Policy.
- We may disclose Personal Information in response to legal requests or to protect our rights.

Using Personal Information

We use your Personal Information to provide our services, including offering products for sale, processing payments, shipping orders, and communicating with you about new products, services, and promotions.

Lawful Basis

We process your Personal Information under various lawful bases, including your consent, the performance of contracts, compliance with legal obligations, protection of vital interests, tasks in the public interest, and pursuit of legitimate interests.

Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law.

Your Rights

You have rights regarding your Personal Information, including the right to access, correct, or erase your information. If you have questions about your rights or would like to exercise them, please contact us.